Privacy policy

Last updated: 23 October 2026

1. Data Controller

This Privacy Policy explains how personal data is collected and processed when you visit https://www.faircon.lt, purchase a faircon product, or contact us.

The data controller is:

In this policy, “we”, “us” and “our” refer to the data controller.

2. Personal Data We Collect

Depending on how you use our website, we may collect the following categories of personal data:

Order information

  • Name and surname

  • Billing and shipping address

  • Email address and telephone number

  • Products ordered, order number and order status

  • Invoice and transaction-related information

Payment information

Payments are processed by our external payment service provider, Stripe. We receive information necessary to confirm and manage your order and payment. We do not intentionally collect or store your full payment card details on our own servers.

Payment processing is subject to Stripe's privacy policy and applicable terms.

Communications

If you contact us, we process the information you provide, such as your email address, message and any information necessary to respond to your enquiry or resolve an issue.

Technical and website usage data

When you visit our website, certain technical information may be processed, including IP address, browser and device information, access logs, requested pages and cookie identifiers, depending on your browser settings and the technologies enabled on the website.

Analytics data

We may use Google Analytics to understand website traffic and improve our website. Analytics cookies and similar technologies will be used subject to applicable consent requirements.

3. Purposes and Legal Bases for Processing

We process personal data only where we have an applicable legal basis.

Purpose Legal basis
Processing and fulfilling orders Performance of a contract
Processing payments and issuing invoices Performance of a contract and compliance with legal obligations
Shipping products and providing tracking information Performance of a contract
Responding to customer enquiries and handling complaints Performance of a contract, legitimate interests or legal obligations, as applicable
Maintaining website security and preventing fraud Legitimate interests and, where applicable, legal obligations
Maintaining accounting and tax records Compliance with legal obligations
Website analytics Consent where required by law; otherwise, the applicable lawful basis
Sending marketing communications, if introduced Consent where required by law

We do not use personal data for purposes incompatible with the purposes described above.

4. Sharing Personal Data

We may share personal data with service providers where necessary to operate our business, including:

  • Stripe — payment processing;

  • Shipping and delivery providers — delivery of orders and tracking;

  • Accounting and invoicing service providers — accounting and tax compliance;

  • Website hosting and technical service providers — website operation, maintenance and security;

  • Google Analytics — website analytics, where enabled.

We may also disclose information to public authorities where required by law.

We do not sell personal data to third parties.

5. International Data Transfers

Some service providers may process personal data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we will ensure that the transfer complies with applicable data protection law, for example through an adequacy decision or appropriate safeguards such as Standard Contractual Clauses, where required.

Please refer to the relevant service providers' privacy documentation for further information about their processing activities.

6. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, taking into account legal, accounting and business requirements.

In particular:

  • Order, invoice and accounting records are retained for the periods required by applicable accounting and tax legislation.

  • Customer correspondence is retained for as long as necessary to respond to enquiries, resolve disputes and protect legal rights.

  • Technical logs are retained for the period necessary for security, troubleshooting and system administration.

  • Analytics data is retained in accordance with the configured analytics retention settings and applicable consent requirements.

When personal data is no longer required, it will be deleted or anonymised, unless further retention is required by law.

7. Cookies and Similar Technologies

Our website may use essential cookies and similar technologies needed for basic functionality, security and order processing.

Analytics cookies, including those associated with Google Analytics, may also be used to understand website usage. Where consent is required, these technologies will only be activated after valid consent has been obtained.

You can manage cookies through the cookie settings provided on our website, where available, and through your browser settings. Disabling essential cookies may affect some website functions.

8. Your Data Protection Rights

Subject to the conditions and limitations established by applicable law, you have the right to:

  • Request access to your personal data.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal data.

  • Request restriction of processing.

  • Object to processing based on legitimate interests.

  • Receive certain personal data in a portable format.

  • Withdraw consent at any time where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

  • Lodge a complaint with a data protection supervisory authority.

To exercise your rights, contact us at info@faircon.lt. We may request additional information to verify your identity where reasonably necessary.

9. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Third-Party Websites

Our website may contain links to third-party websites, including payment providers and documentation platforms. We are not responsible for the privacy practices of those websites. Please review their respective privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, service providers or legal requirements. The latest version will be published on this page with its updated date.

12. Contact

For questions or requests concerning this Privacy Policy or your personal data, contact:

bepro.lt, MB
Email: info@faircon.lt
Website: https://www.faircon.lt